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Due to hygiene and safety measures in place at all of our attractions, all guests are required to pre-book their tickets online to gain entry.
To book your promotional ticket:
This offer is not available to book over the phone, however you can book your tickets via the merlinfun.com using your unique promotional code.
Changes to how this offer is redeemed when attractions reopen :
Tickets for visiting all of Merlin Entertainments’ attractions will be reduced in number to allow for social distancing measures. Guests should pre-book tickets to guarantee entry. For more information refer to NEW FAQ 'Changes to how this offer is redeemed when attractions reopen'.
Your offer code is a unique set of characters printed on the inside of select Grown Ups Go Free and Mates Go Free promotional boxes of Kellogg’s products.
If you are not sure where to find your offer code, please follow our step by step guide.
Please note that your unique code can only be redeemed once per promotional pack.
Don’t Panic, we suggest waiting 30 minutes before entering your code again as we may have gremlin in our system, we apologise for any inconvenience caused.
Alternatively, you can still book your tickets online, click on the 'snack pack/cut out voucher' booking link and complete your secure booking and payment - you will not be asked to input a unique code. On the day of visit please ensure you bring both your e-ticket and on pack voucher to gain entry.
If you would like more help with your code please email firstname.lastname@example.org. Our team will be happy to help.
Each unique code will enable two people to book, should you have more than one unique promotional code you will be required to make multiple purchases.
However, when booking for SEA LIFE Birmingham or THORPE PARK Resort you can use multiple promotional codes in one transaction.
Each voucher can only be used once so if you have a group of two or more you will require additional unique codes or alternatively you can purchase further standard tickets. This can be done either online or at the attraction when you arrive.
Please note: We always recommend purchasing in advance to guarantee entry.
Booking online with your promotional code provides you a print at home ticket that means
Easy access into selected participating attractions. For our (London attractions) this will guarantee your entry and allow you to book the time slot of your choice.
If you have a snack pack voucher and want to purchase tickets for one of our London attractions, including the Lastminute.com London Eye, SEA LIFE London, Madame Tussauds London, The London Dungeons or Shrek's Adventure London, then you will need to use the 'snack pack/cut out voucher' booking link.
Once you click on the booking link you will be asked for a promotional code, this will either be ‘KelloggsGUGF’ or ‘KelloggsMGF' depending on the ticket you are purchasing. Once this code has been accepted continue your secure booking and payment details.
On the day of visit ensure you have both your e-ticket and on pack voucher to gain entry.
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