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Full Terms and Conditions 2019

This "Grown Ups Go Free" and “Mates Go Free” offer entitles the holder to FREE ADULT ENTRY in respect of one Adult to a participating attraction when the holder purchases an Adult's or Child's ticket at full price, without any concession or discount, as payable at the entrance gate of the chosen participating attraction. To redeem this offer, please book and print your tickets by entering the unique online code (the "Code") as featured inside the box of selected Kellogg’s promotional cereal packs at www.merlinfun.com, alternatively you can cut out the voucher on the Kellogg's promotional pack (the "Voucher") and take your Voucher or printed tickets with you to the attraction on your day of visit. Guests who hold printed tickets can walk up to the attraction turnstiles and scan their tickets under the barcode reader to avoid queues and enter the attraction. If using a cut out Voucher guests are required to take this to the attraction ticket office to submit their voucher and purchase their tickets.

PLEASE NOTE: This offer is only available on selected Kellogg's promotional cereal and snack packs. Booking online is only available for Kellogg’s Promotional Cereal Packs, Kellogg’s Promotional Snack Packs do not contain a Code to book online and are walk up redemption only. THE BEAR GRYLLS ADVENTURE IS BOOKABLE ONLINE ONLY, AND IS NOT VALID FOR WALK UP VOUCHER REDEMPTIONS; THEREFORE KELLOGG’S SNACK PACKS ARE NOT VALID FOR ENTRY TO THE BEAR GRYLLS ADVENTURE. SEA LIFE GWEEK IS ONLY VALID FOR WALK UP REDEMPTIONS AND IS NOT AVAILABLE FOR BOOKING ONLINE.

1. If the holder of the Voucher buys a fully priced Child or Adult entrance ticket at the entrance on a valid entry date to one of the following participating attractions: Alton Towers Resort, Chessington World of Adventures Resort (“Chessington”), THORPE PARK Resort, The LEGOLAND® Windsor Resort, Warwick Castle, The Bear Grylls Adventure, Shrek’s Adventure! London, Madame Tussauds London or Blackpool, The London, York, Edinburgh or Blackpool Tower Dungeons, (“The Dungeons”), The Blackpool Tower Eye or The Blackpool Tower Circus (“The Blackpool Tower Attractions”), The London Eye , LEGOLAND® Discovery Centres Manchester and Birmingham, SEA LIFE Bray, Weymouth SEA LIFE Adventure Park, SEA LIFE centres & Sanctuaries in the UK (Birmingham, Great Yarmouth, Loch Lomond, Blackpool, Gweek, London , Brighton, Manchester, Scarborough and Hunstanton) (“SEA LIFE centres & Sanctuaries”), (the "Attraction") then s/he may take with him/her ONE OTHER PERSON who will enter the same Attraction on the same day free of charge.
PLEASE NOTE: No bookings for this promotion will be accepted over the phone. You cannot book online when using your cut out Voucher; in order to use the Voucher you must purchase your ticket at the Attraction entrance on a valid date. Alternatively, you can book your full priced Child or Adult entrance ticket and your free ticket entitling one Adult to free entry online by entering the Code (printed on the inside of your promotional Kellogg's cereal pack) at www.merlinfun.com. The offer can only be redeemed against the full Adult ticket price (without any concessions or discounts) as at the entrance gate of your chosen Attraction or the full Adult ticket price as payable at www.merlinfun.com.

2. Only one Voucher can be used per person and per transaction.

3. This "Grown Ups Go Free" and “Mates Go Free” offer is not valid for use in conjunction with any other promotion, offer, concession or attraction website/call centre booking. The Voucher and Code (where applicable) have no cash value and are automatically void if sold, offered for sale or if any attempt or offer is made to transfer the Voucher and/or Code for value.

4. This offer is valid UNTIL, 30th June 2020 at THORPE PARK Resort, LEGOLAND® Windsor Resort, Chessington World of Adventures, Alton Towers Resort, Warwick Castle, The Bear Grylls Adventure, Madame Tussauds London or Blackpool, The Blackpool Tower Eye or The Blackpool Tower Circus, LEGOLAND Discovery Centres Manchester or Birmingham, The London, York, Edinburgh & Blackpool Tower Dungeons, The London Eye , SEA LIFE centres & Sanctuaries, SEA LIFE London Aquarium, Weymouth SEA LIFE Adventure Park and Shrek’s Adventure! London.

5. Voucher EXCLUDES the following dates:

Attraction Exclusion Dates
All Merlin Attractions 25th December 2019
The Coca-Cola London Eye 19th August – 30th August 2019,
7th – 22nd January 2019 (closed for annual maintenance),
Walk Up Exclusions:
16th – 24th February 2019,
19th – 21st April 2019,
20th, 21st , 27th and 28th July 2019,
3rd, 4th &10th, 11th August 2019
26th - 31st December 2019
Web Exclusions:
19th – 21st April 2019,
20th, 21st , 27th and 28th July 2019,
3rd, 4th &10th, 11th August 2019,
31st December 2019
January 2020 – Limited opening times. The London Eye will be closed for maintenance, dates to be confirmed at end of 2019.
The London Dungeon 19th August – 30th August 2019,
25th, 26th and 31st October 2019
SEA LIFE London 16th – 24th February 2019
LEGOLAND® Windsor Resort 30th November 2019,
1st, 7th, 8th, 14th, 15th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th December 2019
The Blackpool Tower & Blackpool Tower Circus 6th October - 4th November 2019
THORPE PARK Resort 19th August – 30th August 2019,
18th - 31st October 2019
The Blackpool Tower Dungeon 27th October - 31st October 2019
The York and Edinburgh Dungeon 14th February 2019,
26th-31st October 2019,
26th & 31st December 2019
Alton Towers Resort 19th August – 30th August 2019,
8th, 9th & 10th November 2019
Chessington World of Adventures Resort 19th August – 30th August 2019
Animal Adventures:
16th February – 24th February 2019
Zoo Days:
5th, 6th,12th ,13th, 19th , 20th ,26th & 27th January 2019
2nd , 3rd , 9th ,10th & 16th – 24th February 2019
9th , 10th ,16th , 17th , 23rd & 24th November 2019
Winter's Tail Event:
30th December 2018 – 2nd January 2019
2nd March 2019
23rd & 24th November 2019
30th November & 1st December 2019
7th , 8th , 13th – 24th , 27th & 28th December 2019
The Bear Grylls Adventure 25th May - 2nd June 2019,
19th August – 30th August 2019,
26th October - 3rd November 2019,
21st December - 5th January 2020
Warwick Castle 19th August – 30th August 2019
Madame Tussauds London 19th August – 30th August 2019
Shrek’s Adventure! London 19th August – 30th August 2019

NB: The Blackpool Tower Eye is open subject to weather conditions. Seats for The Blackpool Tower Circus are allocated on a first come first served basis and may sell out. Opening times at all Blackpool attractions may vary during the winter season please check website in advance. The Blackpool Tower Ballroom and Jungle Jims soft play not included.

6. 2020 EXCLUSION DATES WILL BE AVAILABLE FROM THE END OF THE 2019 SEASON.

7. PLEASE NOTE CERTAIN ATTRACTIONS WILL BE CLOSED ON THE FOLLOWING DATES DURING 2019 WHEN GUEST VISITATION HAS HISTORICALLY BEEN VERY LOW. SEASON OPEN AND CLOSE DATES ALSO DETAILED:

Alton Towers will be closed:
24th, 25th, 26th, 27th, 28th March 2019 3rd April 2019
1st, 8th, 15th, 22nd May 2019
4th, 9th, 10th, 11th, 16th, 17th, 18th, 23rd, 24th, 25th, 30th September 2019
1st, 2nd, 7th, 8th, 9th, 14th, 15th, 16th October 2019
Season open 23rd March 2019, season closed 3rd November 2019 until March 2020

Dates of Operation are subject to change. Please visit the Alton Towers Resort website (www.altontowers.com) for more information

THORPE PARK Resort will be closed:
24th, 25th, 26th, 27th, 28th March 2019
7th, 8th, 14th, 15th, 21st, 22nd May 2019
17th, 18th, 24th, 25th, 30th September 2019
1st, 2nd, 7th, 8th, 9th, 14th, 15th, 16th October 2019
Season open 23rd March 2019, season closed 4th November 2019 until March 2020

Dates of Operation are subject to change. Please visit the THORPE PARK Resort website (www.thorpe-park.com) for more information

LEGOLAND® Windsor Resort will be closed:
20th, 27th March 2019
24th April 2019
1st, 8th, 15th, 22nd May 2019
11th, 18th, 25th September 2019
2nd, 9th, 15th, 16th October 2019
Season open 15th March 2019, season closed 3rd November 2019 until March 2020

Dates of Operation are subject to change. Please visit the LEGOLAND® Windsor Resort website (www.legoland.co.uk) for more information

Chessington World of Adventures Resort will be closed:
11th, 12th, 13th, 14th, 15th, 19th, 20th, 26th, 27th March
30th April
1st, 7th, 8th, 14th, 15th May
10th, 11th, 17th, 18th, 24th, 25th September
1st, 2nd, 8th, 9th, 15th, 16th October
Season open 10th March 2019, season closed 4th November 2019 until March 2020

Dates of Operation are subject to change. Please visit the Chessington World of Adventures Resort website (www.chessington.com) for more information

8. CHECK OPENING DATES AND TIMES BEFORE YOUR VISIT ON THE RELEVANT ATTRACTION WEBSITE. ALL DATES ARE SUBJECT TO CHANGE.

9. THIS PROMOTIONAL OFFER CAN ONLY BE REDEEMED EITHER:

ONLINE:

  • To avoid disappointment and guarantee entry into our Attractions through this “Grown Ups Go Free” and “Mates Go Free” offer you can book your tickets online at www.merlinfun.com, enter your Code from inside your promotional cereal pack and follow the necessary instructions. For online bookings, prepayment online and printing of these tickets is required. You must print your tickets at home and bring with you to the Attraction of your choice otherwise entry won’t be granted.
  • You can print your tickets at home but scan and walk right through features only apply at selected Merlin Entertainments attractions.
  • Tickets cannot be booked online via Merlin Fun for The Blackpool Tower Circus or SEA LIFE Gweek. Alternatively you can use your cut out “Grown Ups Go Free” voucher for The Blackpool Tower Circus and SEA LIFE GWEEK.

OR WALK UP:

  • VIA THE CUT OUT VOUCHER FOUND ON PROMOTIONAL PACKS OF KELLOGGS.
  • Cut out vouchers must be redeemed at the attraction gate entrance. Failure to present and surrender the Voucher to admissions upon arrival at the Attraction will result in an additional charge for one (1) full priced standard admission for the second ticket issued.
  • Walk up redemption is not available for The Bear Grylls Adventure

10. The Voucher is not valid at Secondary Attractions including, but not limited to, the Castle Dungeon at Warwick Castle, LEGOLAND® Windsor Resort Christmas events, LATES at The Dungeons and SEA LIFE London Aquarium, iFly Indoor Skydiving, Snorkelling and Dive at The Bear Grylls Adventure, The Blackpool Tower Ballroom and Jungle Jims in The Blackpool Tower. Voucher can only be used for standard entrance tickets and cannot be used for priority entrance and/or Fastrack entrance at all Attractions. The Voucher is not valid for any combination tickets including, but not limited to, Merlins Magical London Ticket at London Attractions, The Tower Ticket or The Big Ticket at The Blackpool Tower Attractions. Voucher does not entitle Early Ride Time.

11. The Voucher is not valid for accommodation including but not limited to, the Alton Towers Hotels, Enchanted Village (Woodland Lodges, Tree Houses and Tree Top Quest), Waterpark, Stargazing Pods, Spa or Golf attractions at the Alton Towers Resort, Safari Hotel, Azteca Hotel, Explorer Glamping at Chessington World of Adventures Resort, Tower Suites and Knight’s Village at Warwick Castle, THORPE SHARK Hotel at THORPE PARK Resort or the LEGOLAND Windsor Resort Hotels. Additional costs apply. Please check each attraction’s website for additional costs.

12. Only one free entry per unique Code or per Voucher per pack.

13. The Voucher remains the property of Merlin at all times and Merlin reserves the right to take possession of the Voucher at any time. The Voucher must be presented at the Attraction entrance and surrendered. Vouchers cannot be presented on electronic devices.

14. An adult is classified as a person 8 years and older at The Bear Grylls Adventure, 12 years of age and over at the Alton Towers Resort, THORPE PARK Resort, Chessington and Warwick Castle. An adult is classified as a person 15 year of age and over at SEA LIFE centres & Sanctuaries, Madame Tussauds Blackpool, The Blackpool Tower Dungeon, The Blackpool Tower Eye and The Blackpool Tower Circus. An adult is classified as a person 16 years of age and over at The London Eye, Shrek’s Adventure! London, LEGOLAND Windsor Resort, Madame Tussauds London, SEA LIFE London Aquarium, and The London, York and Edinburgh Dungeons. An adult is classified as a person 18 years of age and over at LEGOLAND Discovery Centre Manchester and Birmingham. PLEASE NOTE: No adults can enter LEGOLAND Discovery Centre Manchester or Birmingham without an accompanying child. PLEASE NOTE: No adults can enter LEGOLAND® Discovery Centres Manchester or Birmingham without an accompanying child aged 17 yrs or younger. Children under the age of 8 will not be permitted to take part in any activities at The Bear Grylls Adventure, and any persons under the age of 18 yrs will require permission from a parent or guardian.

15. Entry is free for children under 1 year of age at The Blackpool Tower Circus. Entry is free for children under 3 years of age at Warwick Castle, THORPE PARK Resort, Chessington World of Adventures Resort, LEGOLAND Windsor Resort, LEGOLAND Discovery Centres Manchester or Birmingham, Alton Towers Resort, The London Eye, The London, Edinburgh and York Dungeons, SEA LIFE centres & Sanctuaries, SEA LIFE London Aquarium, Weymouth SEA LIFE Adventure Park, Shrek’s Adventure! London, Madame Tussauds London and Blackpool and The Blackpool Tower Eye. PLEASE NOTE: AN ADMISSION FEE IS CHARGED FOR ALL CHILDREN (AGED 3-14) AND ALL TODDLERS (AGED 1 AND 2) TO ENSURE THEY HAVE THEIR OWN SEAT WITHIN THE BLACKPOOL TOWER CIRCUS.

16. Visitors 12 years and under must be accompanied by a person 16 years of age or over at THORPE PARK Resort. Visitors under 12 years must be accompanied by a person aged 18 years or over at Chessington World of Adventures Resort and Alton Towers Resort. Visitors 14 years and under must be accompanied by a person aged 16 years and over at the LEGOLAND® Windsor Resort. Visitors 14 years and under must be accompanied by a person aged 18 years or over at SEA LIFE Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough , Loch Lomond, Bray and Hunstanton, Madame Tussauds Blackpool and The Blackpool Tower Eye and Circus. Visitors 15 years and under must be accompanied by an adult over the age of 16 at Edinburgh Dungeon. Visitors 15 years and under must be accompanied by an adult 18 years and over at The York and Blackpool Dungeon. Visitors 16 years and under must be accompanied by an adult aged 18 and over at The London Eye, Shrek, SEA LIFE London, Madame Tussauds London, The London Dungeon and SEA LIFE Birmingham. Visitors under 18 years must be accompanied by an adult aged 18 and over at Warwick Castle. No person aged 18 and over can enter the LEGOLAND® Discovery Centres Manchester or Birmingham without an accompanying cildre aged 17 years or younger. Activities at The Bear Grylls Adventure are available for guests aged 8 years and older, under 18 year olds require permission from a parent or guardian aged 18 years and over. Children under the age of 8 at The Bear Grylls Adventure will not be permitted to take part in any activities, under 16’s must be accompanied by an adult aged 18 and over.

17. Voucher can only be used as stipulated. The Voucher is non-transferable/not for resale.  Any purported transfer or sale of the Voucher will render it void. Voucher is only valid in the United Kingdom. Photocopies will not be accepted. Admission prices are subject to change. Voucher cannot be used in-conjunction with any other offer or concession (e.g. senior citizens, family tickets), reward/loyalty program, pre-purchased tickets, Combination tickets, 2 Day Pass, Annual Pass, online tickets, Q-bot or Fastrack tickets, rail inclusive offers, on secondary ticketed events, hotel events or concerts or for Group/advance bookings.

18. All of the Attractions reserve the right, in their absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.

19. Features and/or creatures shown on the Voucher are not necessarily available at every Attraction. Any images shown of Madame Tussauds depict wax figures created and owned by Madame Tussauds.

20. Please note that some Attractions operate a chargeable car parking policy including, but not limited to, Chessington World of Adventure Resort, The LEGOLAND® Windsor Resort, THORPE PARK Resort, Alton Towers Resort, The Bear Grylls Adventure and Warwick Castle.

21. Size, height, weight, age restrictions and medical warnings apply to certain rides and/or attractions. Some rides at the LEGOLAND® Windsor Resort will require guests who only just meet the minimum height requirements to be accompanied by a person aged 16 years or over.

22. All attraction information is subject to change; please check the attraction websites(s) below before your visit for the latest information. Please note: you cannot book online or over the phone when using your Voucher; in order to use the Voucher you must purchase your ticket at the Attraction entrance.

23. For Attraction information please visit www.altontowers.comwww.THORPEPARK.comwww.chessington.comwww.LEGOLAND.co.ukwww.LEGOLANDDiscoveryCentre.co.ukwww.visitsealife.com, www.thedungeons.comwww.madametussauds.comwww.theblackpooltower.comwww.sealifeweymouth.comwww.shreksadventure.com/london/www.warwick-castle.comwww.beargryllsadventure.com, and www.londoneye.com.

24. Entry into any participating Merlin attraction will be subject to the individual attraction’s terms and conditions of entry, which can be found on the websites listed above.

25. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this voucher promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these voucher terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

26. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.

LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO and LEGOLAND are trademarks of the LEGO Group. ©2019 The LEGO Group. © 2019 DreamWorks Animation L.L.C. © The London Eye 2019 all rights reserved. Company. "Bear Grylls" is a registered trademark of Bear Grylls Ventures LLP.


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© 2019 DreamWorks Animation, L.L.C. Motion Picture Artwork™. THE LEGO® MOVIE © & ™LEGO Group & Warner Bros. Entertainment Inc. All Rights Reserved. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are the trademarks of the LEGO Group. © 2019 The LEGO Group. Used with permission. All Rights Reserved. Images shown of Madame Tussauds, depict wax figures created and owned by Madame Tussauds. The London Eye was conceived and designed by Marks Barfield Architects. Operated by London Eye Management Services Limited, a Merlin Entertainments Group Company. "Bear Grylls" is a registered trademark of Bear Grylls Ventures LLP. © 2001 & TM Julia Donaldson & Axel Scheffler. Licensed by Magic Light Pictures Ltd. © Orange Eyes Ltd. 2012 © 2019 Kellogg Company.

* One Voucher/One Code = One Free Adult Ticket