Background - Shrek's Adventure! London

FAQs: Redeeming my online code

Choose a question below to see the answer or go back to all FAQs.

How do I book online?

Due to hygiene and safety measures in place at all of our attractions, all  guests are required to pre-book their tickets online to gain entry.

To book your promotional ticket:

  1. Select the attraction that you wish to visit on the Booking page
  2. Select the ticket type that you wish to purchase (child with free adult or adult with additional free adult)
  3. If you have a cereal pack, click on the cereal pack booking link and complete your secure booking by entering your unique promotional code (found inside your Kellogg’s product) and payment details.
  4. If you have a snack pack (which doesn't have a unique booking code), click on the snack pack/cut out voucher link and complete your secure booking and payment details. 
On the day of visit please ensure you bring both your e-ticket and on pack voucher to gain entry. 

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Can I book over the phone?

This offer is not available to book over the phone, however you can book your tickets via the merlinfun.com using your unique promotional code.  

Changes to how this offer is redeemed when attractions reopen :

Tickets for visiting all of Merlin Entertainments’ attractions will be reduced in number to allow for social distancing measures. Guests should pre-book tickets to guarantee entry.  For more information refer to NEW FAQ 'Changes to how this offer is redeemed when attractions reopen'.  



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How do I find my offer code?

Your offer code is a unique set of characters printed on the inside of select Grown Ups Go Free and Mates Go Free promotional boxes of Kellogg’s products.

If you are not sure where to find your offer code, please follow our step by step guide.

Please note that your unique code can only be redeemed once per promotional pack.

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My offer code is not accepted, am I entering it correctly?

If you believe your code includes a 0 (zero) or the letter O, please try the letter D in its place. Equally if you believe your code includes a U, please try exchanging it for the letter V.

Alternatively, you can still book your tickets online, click on the 'snack pack/cut out voucher' booking link and complete your secure booking and payment - you will not be asked to input a unique code. On the day of visit please ensure you bring both your e-ticket and original on pack voucher to gain entry.

If you would like more help with your code please email kelloggs.promotion@merlinentertainments.biz.  Our team will be happy to help.


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What is the maximum number of people allowed per booking?

Each unique code will enable two people to book, should you have more than one unique promotional code you will be required to make multiple purchases.

However, when booking for SEA LIFE Birmingham or THORPE PARK Resort you can use multiple promotional codes in one transaction.

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What if I have a group of more than 2 people? Can I use the same voucher?

Each voucher can only be used once so if you have a group of two or more you will require additional unique codes or alternatively you can purchase further standard tickets. This can be done either online or at the attraction when you arrive.

Please note: We always recommend purchasing in advance to guarantee entry.

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Is online booking secure?

Yes, absolutely. All online bookings are completely safe and stay in line with our privacy policy so your details are safe.

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What are the benefits of booking online?

Booking online with your promotional code provides you a print at home ticket that means

Easy access into selected participating attractions. For our (London attractions) this will guarantee your entry and allow you to book the time slot of your choice.

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I want to use my snack pack voucher to visit a London attraction, but I'm being asked for a code?

If you have a snack pack voucher and want to purchase tickets for one of our London attractions, including the Lastminute.com London Eye, SEA LIFE London, Madame Tussauds London, The London Dungeons or Shrek's Adventure London, then you will need to use the 'snack pack/cut out voucher' booking link.

Once you click on the booking link you will be asked for a promotional code, this will either be ‘KelloggsGUGF’ or ‘KelloggsMGF' depending on the ticket you are purchasing. Once this code has been accepted continue your secure booking and payment details.

On the day of visit ensure you have both your e-ticket and on pack voucher to gain entry.




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© 2021 DreamWorks Animation, L.L.C. Motion Picture Artwork™. THE LEGO® MOVIE © & ™LEGO Group & Warner Bros. Entertainment Inc. All Rights Reserved. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are the trademarks of the LEGO Group. © 2021 The LEGO Group. Used with permission. All Rights Reserved. Images shown of Madame Tussauds, depict wax figures created and owned by Madame Tussauds. The London Eye was conceived and designed by Marks Barfield Architects. Operated by London Eye Management Services Limited, a Merlin Entertainments Group Company. "Bear Grylls" is a registered trademark of Bear Grylls Ventures LLP. © 2001 & TM Julia Donaldson & Axel Scheffler. Licensed by Magic Light Pictures Ltd. © Orange Eyes Ltd. 2012 © 2021 Kellogg Company.

* One Voucher/One Code = One Free Adult Ticket