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Competition Terms and Conditions

Here are the full competition and prize terms and conditions. Head back to the entry page here.

  1. Eligibility: Entry is open to residents of the UK (England, Scotland, Wales and Northern Ireland) and ROI aged 18+ except employees (and their immediate families) of Merlin Entertainments (“the Promoter”), Kellogg’s and any other companies associated with the draw.
  2. Promotional date: Weekly draw starts 25th March 2019 and closes 31st May 2019. Late entry draw closes 31st December 2019. There are 11 prizes of a Premium Family Merlin Annual Pass in total to be won, including the late entry draw.
  3. All weekly draws open on Monday and close every Sunday.
  4. Entry Requirements: No purchase necessary. Fill in the entry form on the Merlin Fun website ( Entries are limited to one per person per week.
  5. For the avoidance of doubt only one unique email address will be accepted per person.
  6. Late entry draw. One unique winner will be selected from valid entries received between 1.6.19 and midnight on 31.12.19.
  7. Winner Selection and notification: The weekly and late entry draw winners will be drawn by an independent adjudicator or via a verifiable computerised system producing random results from valid entries submitted within 7 working days of each weekly closing date and winners will be notified within 5 days of each weekly draw via email.
  8. Reasonable efforts will be made to contact the winners. If the winner cannot be contacted within 28 days of notification, or are unable to comply with these terms and conditions, Merlin Entertainments reserves the right to offer the prize to the next eligible entrant drawn at random.
  9. The Prize: Merlin shall provide a Premium Family Merlin Annual Pass every week until 31st May 2019 in a gift voucher format. On their first visit they will be able to validate their gift voucher at the attraction gate and the voucher will be swapped for a Premium Family Merlin Annual Pass (This Premium family pass applies to a family of 3 or 4 only). *Photo’s will need to be taken of winners at the chosen attraction for ID Passes. Winners Premium Family passes can only be used to gain free entry to UK Merlin attractions. *Premium Passes offer varied discounted entry to Merlin attractions outside of the UK. Prize is valid for up to 4 people (2 adults max) per Premium Family pass. Proof of identity and age may be required.
    Family of 3 – consisting of either two individuals 12 years of age and over and one individual under 12 years of age, or one individual 12 years of age and over and two individuals under 12 years of age, or three individuals 12 years of age and over;
    Family of 4 - consisting of either two individuals 12 years of age and over and two individuals under 12 years of age, or one individual 12 years of age and over and three individuals under 12 years of age, or three individuals 12 years of age and over and one individual under 12 years of age; and Prize can only be used as stipulated, are not transferable to another individual and cannot be exchanged for cash or used in any other way. Sale of the Prize for profit is prohibited.  Prize cannot be used in conjunction with any other offer or ticket. Prize must be taken as a complete package. Any breach of this term will result in disqualification and the promoter reserves the right to cancel the Premium Merlin Family Annual Pass.
  10. Max one prize per household.
  11. General: Use of a false name or address will result in disqualification.
  12. Entries that are incomplete, illegible, inaudible or indecipherable will not be valid and deemed void.
  13. All entries must be made directly by the person entering the prize draw.
  14. Entries from agents, third parties, organised groups or entries automatically generated by computer will not be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with these terms and conditions.
  15. No responsibility can be accepted for entries or claims lost or delayed via e-mail/phone.
  16. The winners and their companions are responsible for any expenses which may be incurred by the winners in claiming the prize.
  17. Prizes are subject to availability and subject to the individual attraction’s terms and conditions.
  18. In the event of circumstances outside its reasonable control, Merlin Entertainments reserves the right to amend or alter the terms of the promotion at any time but will always endeavour to minimise the effect on participants to avoid undue disappointment.
  19. In the event of a prize being unavailable, Merlin Entertainments reserves the right to offer an alternative prize of equal or greater value.
  20. The winner and their companions agree to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Merlin Entertainments relating to any post-winning publicity.
  21. The attraction entry tickets can only be used by the prize winner and as stipulated. The tickets are non-transferable and not for resale.  Any purported or attempted transfer or sale of or other misuse of the tickets will render them automatically void.
  22. Confirmation of the prize will be made in writing via email to the winner.
  23. Failure to respond and/or provide an address, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  24. Merlin Entertainments’ decision is final in relation to promotional matters.
  25. Size, height, weight, age restrictions and medical warnings apply to certain rides and attractions. The Attractions reserve the right to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.
  26. In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail.
  27. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
  28. A list of winners will be available on request, by email to unless otherwise stated, after the close of the draw and for a period of 3 months. Only the first name, surname and county of the winners will be disclosed.
  29. Data Protection: Use of personal data received in the course of the promotion will be in accordance with the Data Protection Act 1998. By submitting an entry, you consent to the Promoter processing your personal data for the purposes of carrying out the promotion and notifying and advertising the winners.

  30. Promoter: Merlin Entertainments plc, 3 Market Close, Poole, Dorset BH15 1NQ
    Merlin Annual Pass Terms and Conditions

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* One Voucher/One Code = One Free Adult Ticket