Background - Shrek's Adventure! London

FAQs: Free Adult Ticket offer

Choose a question below to see the answer or go back to all FAQs.

How long do I have to redeem this offer?

This amazing offer is valid to redeem until 30.06.22. Please note your unique code can only be used once per promotional pack of Kellogg’s.

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What attractions are participating in this offer?

This offer unlocks 30* top UK attractions - to explore our participating attractions….

 Alton Towers Resort

THORPE PARK Resort

The LEGOLAND® Windsor Resort

Chessington World of Adventures Resort

Warwick Castle

Shrek's Adventure! London

The Bear Grylls Adventure

Madame Tussauds London or Blackpool

The Dungeons (London, York, Edinburgh and Blackpool Tower)

The Blackpool Tower Eye

LEGOLAND® Discovery Centre Manchester or Birmingham

The London Eye

SEA LIFE Bray

SEA LIFE Centres & Sanctuaries in the UK  (London, Birmingham, Great Yarmouth, Loch Lomond, Blackpool, Brighton, Manchester, Scarborough, Hunstanton and Weymouth SEA LIFE Adventure Park)

* Subject to exclusions and restrictions.

Visitors in Ireland can see further details on http://grownupsgofree.kelloggs.ie/

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What type of ticket do I need?

For the 2020 Kellogg’s Grown Ups Go Free promotion and the 2021 Kellogg’s Free Adult Ticket promotion, there are two different types of tickets you can select; a GUGF ticket admits one full paying child plus one free adult. A MGF ticket admits one full paying adult and one free adult ticket.

A Free Adult Ticket admits one full paying child plus one free adult. Or it admits one full paying adult and one free adult ticket.  

Both of these promotions are valid against the on the day price and is not valid against any special offers of advance booking discounts.  

Please note that the 'on the day' price is referred to on some Attractions' websites as 'on the day’ or 'on the gate' prices.

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When do the attractions open in 2021?

We are delighted to say that all of our attractions are now open for 2021!

For the most up-to-date information regarding attraction opening days/times please check the website of the attraction you wish to visit. For any other customer enquiries please check our online FAQs or email Kelloggs.Promotion@merlinentertainments.biz. 

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How much are tickets?

Prices vary per attraction, click here and select the attraction.

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Are hotel discounts available?

This promotional offer does not apply to any secondary attraction, events or hotel stays at any participating attractions.

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Can I print my tickets at home?

Yes, depending on which attraction you wish to visit. Many of our larger attractions offer Print@Home tickets which can be scanned at the turnstiles upon arrival or you can save the e-ticket to your mobile phone. This means that you can get in faster and spend more time enjoying our attractions! Don’t worry if you don’t have a printer though, because nearly all of our attractions will also allow you to pick up your tickets upon arrival with our Collect@Attraction delivery method. Please note that purchasing other online products in addition to your Grown-Ups Go Free deal may restrict our ability to offer Print@Home. In these situations the online store will default to offering Collect@Attraction.

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Can I buy any other products online with my Free Adult Ticket offer?

Yes you can! Our Free Adult Ticket Offer is now online to give you the chance to customise your visit with amazing extras.

Please note availability of certain products are subject to availability when attractions re-open. For more information of what is available to purchase please visit the website of the attraction you wish to visit.   

Additional purchases may affect your ability to print at home. 

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One of my guests is disabled, does this offer apply to me?

Yes this offer is available to you, however, please note that each disabled guest is entitled to one free carer ticket therefore this promotional offer may benefit parties of three or more. When redeeming this offer online simply select the amount of tickets required excluding the carer ticket as these can be collected on the date of your visit. Please note that proof of disability will be requested to gain a carer ticket, which may include:


  • Disability Living Allowance or Attendance Allowance award letter (dated within the last 6 months).
  • Personal Independence Payment letter (dated within the last 6 months).
  • A current and valid Blue Badge.
  • Letter from GP or consultant (dated within the last 6 months) confirming the need for a full time carer. This does not need to be a letter of diagnosis. 

Due to strict health and safety requirements at select attractions, wheelchair users and carers may be required to book a space in advanced to guarantee entry at a time of their choosing. 

This can be done via our call centre on 0871 894 3000*. These attractions include, Madame Tussauds London, The London Eye, The London Dungeon and SEA LIFE London. For full information regarding accessibility at our attractions please visit the attraction website.

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What if there is an odd number of people in my party/group?

Each offer code is only valid for 1 booking of 2 people, if you would like to add more guests to your order, then you will need to obtain a further unique code for every additional 2 people.

If you wish to purchase additional individual tickets (e.g. if there are 3 people in your party), you will need to visit the attraction website and book any additional tickets. Alternatively you can purchase a standard entry on the day of your visit at the attraction entrance kiosk.
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Are any dates excluded from this promotion?

All dates are inclusive
Attraction Exclusion Dates
All Merlin Attractions Friday 30th and Saturday 31st July 2021
Every Friday, Saturday and Sunday in August 2021 and 25th December 2021
The London Eye 2nd- 4th April, 26th- 31st December 2021
The London Dungeon 22nd- 23rd, 29th -31st October 2021
The York & Edinburgh Dungeons 31st October 2021
Thorpe Park Resort 16th,17th, 23rd, 24th – 31st October 2021
The LEGOLAND® Windsor Resort 5th – 7th November 2021
Alton Towers Resort 5th - 7th November 2021
Blackpool Tower Eye, Blackpool Dungeons, Madame Tussauds Blackpool Friday 16th - Sunday 31st October 2021
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What ages are tickets valid for?

Visitors under 12 years must be accompanied by a person aged 18 years or over at Thorpe Park Resort, Warwick Castle, Chessington World of Adventures Resort and Alton Towers Resort. Visitors 14 years and under must be accompanied by a person aged 18 years and over at the LEGOLAND® Windsor Resort, SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton) Madame Tussauds Blackpool and The Blackpool Tower Eye and Circus. Visitors 15 years and under must be accompanied by an adult over the age of 18 at SEA LIFE Birmingham, The Dungeons (Edinburgh, York and Blackpool). Visitors 16 years and under must be accompanied by an adult aged 18 and over at The London Eye, Shrek’s Adventure! London, SEA LIFE London, Madame Tussauds London and The London Dungeon. No person aged 18 and over can enter the LEGOLAND® Discovery Centres (Manchester or Birmingham) without an accompanying child/children aged 17 years or younger. Visitors must be aged 8 years and older to visit The Bear Grylls Adventure and 10 years and older to take part in the shooting activity (not included in this offer). Visitors aged 10 years and under must be accompanied on the activity by an adult aged 18 years and over and guests aged 10 – 14 years must have a person aged 18 years and over present at check-in to sign waivers at The Bear Grylls Adventure.

For the purpose of admissions an adult is classified as 12 years of age and over at the Alton Towers Resort. An adult is classified as a person 15 year of age and over at SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton), Madame Tussauds Blackpool, The Blackpool Tower Dungeon, The Blackpool Tower Eye and The Blackpool Tower Circus. An adult is classified as a person 16 years of age and over at The London Eye, Shrek’s Adventure! London, Madame Tussauds London, SEA LIFE London Aquarium, The Dungeons (London, York and Edinburgh). An adult is classified as a person 18 years of age and over at LEGOLAND Discovery Centres (Manchester or Birmingham). Some attractions operate an individual ticket price which is the same for both adults and children for the purpose of admissions. This includes, but is not limited to; The Bear Grylls Adventure, Chessington World of Adventures Resort, the LEGOLAND® Windsor Resort, Warwick Castle, Thorpe Park Resort.


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* One Voucher/One Code = One Free Adult Ticket