Background - Shrek's Adventure! London

FAQs: NEW: July reopening information

Choose a question below to see the answer or go back to all FAQs.

Re-opening our attractions

Our UK attractions have been open since 4 July 2020 and we have enjoyed welcoming our guests back! 

The health and safety of our guests and staff is always our number one priority and to keep everyone safe, our attractions have put in place a number of additional hygiene and safety measures which you’ll see in place when you visit. 

One of these measures includes managing the number of guests we welcome to our attractions each day to allow for social distancing. Therefore we now require all Kellogg’s promotional guests to book the date they want to visit – including guests with a Snack Pack voucher.  We have also extended the validity of both our Kellogg’s 2019 and 2020 vouchers to ensure you enjoy your day out together. 

Please see our booking and validity FAQs for more details.   



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IMPORTANT: Changes to how this offer is redeemed when attractions reopen.

Tickets for visiting all of our UK attractions are reduced in number to allow for social distancing measures. Guests should pre-book tickets to guarantee entry. 

If your question is regarding the online code printed inside your cereal pack and how to redeem this then please refer back to the FAQ main menu and read ‘redeeming my online code’. 

If you do not have an online code (e.g. you are in possession of a snack pack including Fruit Winders, Rice Krispie Squares etc) you now need to pre-book your tickets online to guarantee your entry and can use our new 'snack pack/cut out voucher' booking link on this website to do so.

For all Kellogg's guests, the booking steps are as follows:

1. Select the attraction you wish to visit by clicking on the correct attraction logo.

2. Select the type of ticket you want to buy.  A Grown Up’s Go Free (GUGF) ticket admits one full paying child plus one free adult. A Mate’s Go Free (MGF) ticket admits one full paying adult and one free adult ticket. Please use our diagram here to understand which ticket type you need.   

Traditional Walk Up Guests Flow

3. If you have a cereal pack voucher, click on the 'cereal pack' booking link, input your unique code and complete your secure booking and payment details. If you have a snack pack voucher, click on the 'snack pack/cut out voucher' booking link and complete your secure booking and payment details - you do not need a unique code.

4. On the day of visit bring both your e-ticket and on pack voucher to gain entry. If a valid voucher cannot be supplied you'll be required to purchase your second ticket at full gate price at Admissions and entry is not guaranteed. 


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NEW: Safety measures in place for when attractions reopen

Following the latest Government update we were delighted to reopen our UK attractions from 4th July 2020 onwards.

The health and safety of our guests and staff is always our number one priority and to keep everyone safe, our attractions will be introducing a number of additional hygiene and safety measures which you’ll see in place when you next visit.  

For more information head to the website of the attraction(s) you wish to visit. 


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