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FAQs: Grown-Ups Go FREE offer

Choose a question below to see the answer or go back to all FAQs.

How long do I have to redeem this offer?

This amazing offer is valid to redeem until 30.06.20. Please note your unique code or voucher can only be used once per promotional pack of Kellogg’s.


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What attractions are participating in this offer?

This offer unlocks 30* top UK attractions - to explore our participating attractions….

 Alton Towers Resort

THORPE PARK Resort

The LEGOLAND® Windsor Resort

Chessington World of Adventures Resort

Warwick Castle

Shrek's Adventure! London

The Bear Grylls Adventure

Madame Tussauds London or Blackpool

The Dungeons (London, York, Edinburgh and Blackpool Tower)

The Blackpool Tower Eye or Circus

LEGOLAND® Discovery Centre Manchester or Birmingham

The London Eye

SEA LIFE Bray

SEA LIFE Centres & Sanctuaries in the UK  (London, Birmingham, Great Yarmouth, Loch Lomond, Weymouth, Blackpool, Gweek, Brighton, Manchester, Scarborough, Hunstanton and Weymouth SEA LIFE Adventure Park & Jurassic Skyline)

* Subject to exclusions and restrictions.

Visitors in Ireland can see further details on http://grownupsgofree.kelloggs.ie/

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Are any dates excluded from this promotion?

Attraction Exclusion Dates


All Merlin Attractions 25th December 2019
19th August - 30th August 2019
The Coca-Cola London Eye7th – 22nd January 2019 (closed for annual maintenance)

Walk Up Exclusions:
16th – 24th February 2019
19th – 21st April 2019
20th, 21st, 27th and 28th July 2019
3rd, 4th &10th, 11th August 2019
26th-31st December 2019

Web Exclusions:
19th – 21st April 2019
20th, 21st, 27th and 28th July 2019
3rd, 4th &10th, 11th August 2019
31st December 2019

January 2020 – Limited opening times. The London Eye will be closed for maintenance, dates to be confirmed at end of 2019.

The London Dungeon 25th, 26th and 31st October 2019
SEA LIFE London 16th – 24th February 2019
1st – 31st August 2019
The LEGOLAND® Windsor Resort 30th November 2019
1st, 7th, 8th, 14th, 15th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th December 2019
The Blackpool Tower & Blackpool Tower Circus 6th October - 4th November 2019
THORPE PARK Resort 18th-31st October 2019
The Blackpool Tower Dungeon 27th October - 31st October 2019
The York and Edinburgh Dungeon 14th February 2019
26th-31st October 2019
26th & 31st December 2019
Alton Towers Resort 8th, 9th & 10th November 2019
Chessington World of Adventures Resort

Animal Adventures:
16th February – 24th February 2019
Zoo Days:
5th, 6th,12th ,13th, 19th , 20th ,26th & 27th January 2019
2nd , 3rd , 9th ,10th & 16th – 24th February 2019
9th , 10th ,16th , 17th , 23rd & 24th November 2019
Winter's Tail Event:
30th December 2018 – 2nd January 2019
2nd March 2019
23rd & 24th November 2019
30th November & 1st December 2019
7th , 8th , 13th – 24th , 27th & 28th December 2019
The Bear Grylls Adventure  16th - 24th February 2019
25th May - 2nd June 2019
26th October - 3rd November 2019
21st December - 5th January 2020

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What type of ticket do I need?

We have two different types of tickets you can select; a GUGF ticket admits one full paying child plus one free adult. A mate’s go free ticket admits one full paying adult and one free adult ticket.

This promotion is valid against the walk up gate price and is not valid against any special offers of advance booking discounts.

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What ages are tickets valid for?

Entry is free for children under 1 year of age at The Blackpool Tower Circus. Entry is free for children under 3 years of age at Warwick Castle, THORPE PARK Resort, Chessington World of Adventures Resort, LEGOLAND Windsor Resort, LEGOLAND Discovery Centres Manchester or Birmingham, Alton Towers Resort, The London Eye, The London, Edinburgh and York Dungeons, SEA LIFE centres & Sanctuaries, SEA LIFE London Aquarium, Weymouth SEA LIFE Adventure Park & Jurassic Skyline, Shrek’s Adventure! London, Madame Tussauds London and Blackpool and The Blackpool Tower Eye. PLEASE NOTE: AN ADMISSION FEE IS CHARGED FOR ALL CHILDREN (AGED 3-14) AND ALL TODDLERS (AGED 1 AND 2) TO ENSURE THEY HAVE THEIR OWN SEAT WITHIN THE BLACKPOOL TOWER CIRCUS.

Visitors 12 years and under must be accompanied by a person 16 years of age or over at THORPE PARK Resort. Visitors under 12 years must be accompanied by a person aged 18 years or over at Chessington World of Adventures Resort and Alton Towers Resort. Visitors 14 years and under must be accompanied by a person aged 16 years and over at the LEGOLAND® Windsor Resort. Visitors 14 years and under must be accompanied by a person aged 18 years or over at SEA LIFE Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough , Loch Lomond, Bray and Hunstanton, Madame Tussauds Blackpool and The Blackpool Tower Eye and Circus. Visitors 15 years and under must be accompanied by an adult over the age of 16 at Edinburgh Dungeon. Visitors 15 years and under must be accompanied by an adult 18 years and over at The York and Blackpool Dungeon. Visitors 16 years and under must be accompanied by an adult aged 18 and over at The London Eye, Shrek, SEA LIFE London, Madame Tussauds London, The London Dungeon and SEA LIFE Birmingham. Visitors under 18 years must be accompanied by an adult aged 18 and over at Warwick Castle. No person aged 18 and over can enter the LEGOLAND® Discovery Centres Manchester or Birmingham without an accompanying cildre aged 17 years or younger. Activities at The Bear Grylls Adventure are available for guests aged 11 years and older, under 18 year olds require permission from a parent or guardian aged 18 years and over. Children under the age of 11 at The Bear Grylls Adventure will not be permitted to take part in any activities, under 16’s must be accompanied by an adult aged 18 and over.


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When do the attractions open in 2019?

The LEGOLAND® Windsor Resort opens 15th March 2019, Chessington World of Adventures Resort opens 10th March 2019, THORPE PARK Resort opens 23rd March 2019 and Alton Towers Theme Park opens on 23rd March 2019.

All additional attractions are open all year round.

The Blackpool Tower Circus operating calendar varies throughout the year.

Please check your chosen attraction’s operating calendar for further information on open dates and operating times available on its website.

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How much are tickets?

Prices vary per attraction, click here and select the attraction.

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Are hotel discounts available?

This promotional offer does not apply to any secondary attraction, events or hotel stays at any participating attractions.

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Can I print my tickets at home?

Yes, depending on which attraction you wish to visit.  Many of our larger attractions offer Print@Home tickets which can be scanned at the turnstiles upon arrival.  This means that you can get in faster and spend more time enjoying our attractions!  Don’t worry if you don’t have a printer though, because nearly all of our attractions will also allow you to pick up your tickets upon arrival with our Collect@Attraction delivery method.  Please note that purchasing other online products in addition to your Grown-Ups Go Free deal may restrict our ability to offer Print@Home.  In these situations the online store will default to offering Collect@Attraction.
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Can I buy other products online with my Grown Ups Go Free?

Yes you can! Grown Ups Go Free is now online to give you the chance to customise your visit with amazing extras including Car Parking and  Fast Track tickets. Please note, additional purchases may affect your ability to print at home.
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One of my guests is disabled, does this offer apply to me?

Yes this offer is available to you, however, please note that each disabled guest is entitled to one free carer ticket therefore this promotional offer may benefit parties of three or more. When redeeming this offer online simply select the amount of tickets required excluding the carer ticket as these can be collected on the date of your visit. Please note that proof of disability will be requested to gain a carer ticket, which may include:


  • Disability Living Allowance or Attendance Allowance award letter (dated within the last 6 months).
  • Personal Independence Payment letter (dated within the last 6 months).
  • A current and valid Blue Badge.
  • Letter from GP or consultant (dated within the last 6 months) confirming the need for a full time carer. This does not need to be a letter of diagnosis. 

Due to strict health and safety requirements at select attractions, wheelchair users and carers may be required to book a space in advanced to guarantee entry at a time of their choosing. 

This can be done via our call centre on 0871 894 3000*. These attractions include, Madame Tussauds London, The London Eye, The London Dungeon and SEA LIFE London. For full information regarding accessibility at our attractions please visit the attraction website.

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What if I have an odd number of people in my party/group?

Each offer code is only valid for 1 booking of 2 people, if you would like to add more guests to your order, then you will need to obtain a further unique code for every additional 2 people.

If you wish to purchase additional individual tickets (e.g. if there are 3 people in your party), you will need to visit the attraction website and book any additional tickets. Alternatively you can purchase a standard entry  on the day of your visit at the attraction entrance kiosk.


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* One Voucher/One Code = One Free Adult Ticket